FAQS

 

Does YRG only repair cell phones or do they repair other electronic devices as well?

At YRG, we repair cell phones on a daily basis. In addition, we specialize in:

  • Tablet Repair
  • iPad Repair
  • Game Console Repair
  • iPhone Repair
  • Android Repair
  • Computer Repair
  • Smart home renovations
  • Custom PC Builds

What does the repair estimate include?

The repair price estimate includes both replacement parts and labor.

How long is your warranty? What does it cover?

We apply a factory 45 day warranty and it covers defects in the parts that we install as well as the labor associated with the repair. Our warranty does not cover issues caused by accidental damage.

Why is my phone so slow after I update to the newest iOS or software?

If your phone is fairly new (2-3 years) a battery replacement might be the solution to your phone troubles. Although older devices have been known to slow down if a recent software update has been installed because the phone’s hardware is not equipped to support the new features of the operating system. 

What should I do if i drop my phone into water?

After you’ve removed your device from the liquid, dry the outside of the phone being careful to not press any buttons. If possible, remove the battery to decrease the likelihood of a short.

Call YRG or schedule an appt for your liquid damaged item to be fixed! 

If I have warranty protection on my device, could any repair you do cancel my warranty coverage? 

When your item becomes damaged, your warranty protection becomes void. 

I found a place for cheaper - why should I use you?

While there’s always someone who can fix your device for cheap, beware of prices that seem too good to be true. A cheap repair from competitors often involves subpar replacement parts, further damaged devices, and more repairs needed in the long run. Our motto is, do it once and do it right. 

We believe in using top-quality parts and upholding the highest standards to ensure we get every repair right. Beyond that, we come to you. Our repairs are trustworthy—we use professional-grade replacement parts, provide warranties, and are always there to help with any future issues.